Effective Date: July 15, 2026

These Terms of Service ("Terms") govern your access to and use of the website located at https://stanfordhearingaids.com/ and any related online services (collectively, the "Site"), operated by Stanford Hearing Aids ("Stanford Hearing Aids," "we," "us," or "our"). By accessing or using the Site, contacting us through our web forms, or opting in to receive text messages from us, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Acceptance of These Terms

By using the Site, you represent that you are at least 18 years of age and are legally able to enter into this agreement. These Terms apply to all visitors, users, and others who access the Site. We may update these Terms from time to time as described in the "Changes to These Terms" section below.

2. Medical Disclaimer

The information provided on the Site is for general informational purposes only and is not intended as, and should not be relied upon as, medical advice. The content on the Site does not replace a professional hearing evaluation, diagnosis, or treatment by a qualified audiologist or hearing instrument specialist. Always seek the advice of a qualified professional with any questions you may have regarding your hearing health. Reliance on any information provided on the Site is solely at your own risk.

3. Use of the Site

You agree to use the Site only for lawful purposes. You agree not to use the Site in any way that could damage, disable, overburden, or impair the Site, or interfere with any other party's use of the Site. You may not attempt to gain unauthorized access to any portion of the Site, other accounts, or any systems or networks connected to the Site.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Stanford Hearing Aids or its content suppliers and is protected by United States and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission.

5. Products, Services, Pricing, and Appointments

Descriptions of products and services on the Site are provided for general information and may change without notice. Pricing, promotions, insurance coverage, and product availability are subject to change and may vary by location and individual circumstances. Scheduling an appointment through the Site does not guarantee a specific appointment time until confirmed by our staff.

6. SMS / Text Messaging Terms and Conditions

By providing your mobile phone number and opting in through our web forms or other enrollment methods, you consent to receive text (SMS) messages from Stanford Hearing Aids. Your participation in our messaging program is subject to the following terms:

  • Program description: When you opt in, you may receive text messages related to appointment reminders, scheduling confirmations, patient care and follow-up communications, and—if you separately opt in to promotional messaging—special offers, events, and hearing health news.
  • Message frequency: Message frequency varies based on your interactions with us.
  • Costs: Message and data rates may apply. Please contact your wireless carrier for details about your plan.
  • Opt-out: You can cancel the SMS service at any time by replying STOP to any text message from us. After you send the message "STOP," we will send a confirming message and then stop sending SMS messages. To rejoin, sign up again as you did the first time.
  • Help: Reply HELP at any time for assistance, or contact us using the information in the "Contact Us" section below.
  • Carrier liability: Carriers are not liable for delayed or undelivered messages.
  • Consent: Your consent to receive text messages is not a condition of any purchase. You may opt out at any time.
  • Privacy: No mobile information, including phone numbers collected for SMS communication and consent to receive messages, will be shared with, sold to, or rented to any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy for more information on how we handle your data.

7. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Stanford Hearing Aids. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

8. Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that any information on the Site is accurate, complete, or current.

9. Limitation of Liability

To the fullest extent permitted by law, Stanford Hearing Aids and its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Site.

10. Indemnification

You agree to indemnify, defend, and hold harmless Stanford Hearing Aids and its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or connected with your use of the Site or your violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of South Dakota, without regard to its conflict of law provisions. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in South Dakota.

12. Changes to These Terms

We may revise these Terms at any time in our sole discretion. Any changes will be reflected on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Stanford Hearing Aids
301 W 14th Street
Sioux Falls, SD 57104
Phone: (605) 305-1100
Web: stanfordhearingaids.com/contact-us